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We provide truly affordable web hosting solutions!

If you are looking for affordable web hosting with great support, you've come to the right place!

We have the only hosting plans you will ever need. There are no set-up fees, no contracts, and you may cancel at any time. Take a look at the features listed below, and then sign up today.

Hosting plans starting at just $2.50 a month

 

 

Frequently Asked Questions

Part 1: Pre-Sales Questions

Part 2: Technical Questions

Part 3: Account and Billing Questions

 

PART 1: PRE-SALES QUESTIONS

How do I place an order?
To order an account simply click on the PayPal button for the account you wish to order.

 

How long does it take to set up an account?

Orders are processed in receipt of order and are normally set up in under 2 hours and not greater than 24 hours.

 

Are there any restrictions to the content I can put on my server?
Yes - child pornography and other Adult related materials and sites that are illegal are not allowed. Click here to read our Acceptable Use Policy.

 

Is there a minimum time contract/commitment?
Not at all. You can pay monthly or yearly. You can also cancel at any time.

 

How can we offer such a good deal?

  • First of all, we are a true wholesale hosting provider. Most hosting sellers on the web are not.
  • Second, most of our customers run small businesses or personal websites, which don't use much disk space or bandwidth on our servers. As a result, even our most demanding business clients are able to save money by signing up for the same package as everyone else.
  • Third, we don't spend a lot of money running a fancy website, or on advertising. We rely primarily on word-of-mouth advertising, which doesn't cost us anything (we just have to offer a product that people want to tell their friends about).

     

 

Can I host international domains?

Yes, we currently have clients that use .ca, .il, .tc, .nu, .ve, and many other international domain names.

 

 

 

Do I have access to update my site 24 hours a day?
Absolutely. Whether you're a day person or a night owl, your site is available for you to update.

 

 

Do you offer NT or UNIX plans?

We offer UNIX web hosting accounts (Red Hat Linux). We do not handle Windows machines due to its overall instability and obsessive cost for licensing.

 

How soon will my account be set up and ready for use?
Account orders are placed in a queue and are processed in the order in which they are received. As soon as your account is set up you can immediately begin uploading via your IP address. It may take up to a few days for your domain name to resolve to our servers.

 

PART 2: TECHNICAL QUESTIONS

 

What happens after I order an account?
We will begin setting up your account - often within minutes of receiving your order. Once your account is ready and payment is processed, we will contact you via the email address from your Paypal account.

 

How do I access my Cpanel control panel?

You can login to your Cpanel control panel at http://yoursite.com/cpanel where "yoursite" is your own domain name.

What are the nameservers for the current  machine?

Primary Nameserver: ns1.ih-nameserver.com
Secondary Nameserver: ns2.ih-nameserver.com

How do I FTP into my account?

First you must obtain an FTP program such as Cute FTP or WS_FTP.   Once you have an FTP program, type in "ftp.yourdomain.com" as the host address. Supply your username and password in the according fields.  Once logged in, you have complete access to your account.

Is there a manual I can reference to use Cpanel?

Yes, access it by clicking here

Where are my statistics?

Click the report button after logging into Cpanel and hit the Webalizer option. This will open a new window to Webalizer with all your statistics for that domain.

 

 

Can I use CGI scripts?
Yes, you will have your own CGI-BIN where you can install your own scripts. All CGI scripts should be uploaded to the cgi-bin folder, for your domain. Be sure to follow the instructions for the script you are uploading regarding setting permissions on the files and folders you create, as they vary from script to script.

 

 

Can I use JAVA and Active X?
Yes, you can use compiled JAVA applets and ActiveX components.

 

 

What is the full path to my cgi-bin?

/home/username/public_html/cgi-bin

Which folder do I load my web pages to?

You should place all of your web documents in the public_html directory.

I keep getting errors when trying to publish with Frontpage?

The most common problem is not using the full url when uploading your site. Make sure you use the entire http://www.domain.com in the address you are attempting to publish to.

 

Is my site backed up and how often?
It is the clients responsibility to do all backups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. We are NOT held liable in any way for any files, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files will be brought back successfully or not. Again, back ups are the client's responsibility.

 

 

How fast are your connections?
Our servers have multiple 100Mbps connections.

What are your server specifications?
As of the writing of this FAQ, the minimum servers are at least a P4 2.4 GHz with 1GB ECC DDRAM. Of course as technology advances we will too.

How do I get my email?
If you're familiar with your email client's setup, use the following information to retrieve email from your POP account:

Incoming mail (POP3) server:
mail.yourdomain.com

Outgoing mail (SMTP) server:
Use Your Internet Providers

Webmail:
http://yourdomain.com/webmail

Your username is your email address.

What is the path to perl?
#!/usr/bin/perl

 

What version of Perl comes installed on your servers?

Perl 5.6.1.

What version of PHP comes installed on your servers?

PHP 4.1.2.

What version of MySQL comes installed on your servers?

MySQL 3.22.46

What is the correct path to Perl?

/usr/bin/perl

What is the correct path to sendmail?

/usr/sbin/sendmail

I've uploaded my site and still see "placeholder for ..."?

You are still seeing the default index.html page set up when you ordered your hosting plan through us. Make sure to delete that old index.html page, then your site should resolve correctly.

How long does it take for my DNS changes to update world wide?

Normally you can expect to see your web site DNS to change within 24 hours once you have made the modifications at your registrar. However, we have seen it take up to 7 days in some cases where registrars and ISPs are a little slower.

Why isn't my SSI working?

In order for SSI to be executed, you must rename all of your web pages to .shtml rather than .htm or .html. This solves the majority of SSI errors.

 

 

PART 3: ACCOUNT & BILLING QUESTIONS

What method of payment can I use?
We accept credit cards and e-checks via the secure PayPal system.

Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan. There is no set up fee for upgrading.

How do I cancel my Account?
You can cancel your account at any time by canceling the subscription in Paypal.

What about billing and over due policies?
If a Paypal payment fails, your account will be given a grace period of 7 days, if payment is not received within the grace period your account will be deleted from our servers.

 

 

 

 

 

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